New Step by Step Map For telus billing support

New Step by Step Map For telus billing support

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I've had concerns Along with the Tech Support for the home Online too so complicated we invested about an hour or so addressing a difficulty. I’ve been owning for months and months.

Professional was capable of walk me by means of my issue and aided pinpoint where by the situation was occurring and suggested me of another so I could get my task accomplished. I so appreciated his aid and tolerance in going for walks me via different situations. He adopted up with info on my future steps.

• A buddy who can be a Telus customer showed me his approach particulars, and He's receiving a similar strategy for considerably significantly less while not having to acquire gadgets, which contradicts what Abdul advised me.

@chris14 I wanted to clear up some inaccurate info. We are going to restore TELUS owned downed lines at no charge. We will only get rid of the line completely for development/renovation uses but there's a rate involved. We despatched you A personal information in case you want to maneuver forward with possibly scenario. 

I needed to Make contact with CS right now with Chat as well as Division I would like to speak to is only accessible by cell phone. The CS on Chat organized a get in touch with back again at an arranged time slot. When that Section identified as me afterwards I bought all the things sorted out.

I am aware it is extremely frustrating because I am in the same predicament, even though it is with regard to the Tv set signal which has been misplaced. 

I am writing to specific my deep dissatisfaction with the customer service I received while attempting to clarify the details of my new deal and discount rates. My the latest encounter has still left me emotion disappointed, undervalued, and worried about your staff's In general high-quality of support.

once the agent evaluate my account he claimed I am unable to provide you with a offer or credits like you have now along with your exiting account, so i just gave up and hangup the phone.

The TELUS staff acknowledges that our function spans several Territories and Treaty spots and we have been grateful for the traditional Knowledge Keepers and Elders who will be with us now, anyone who has absent before us as well as youth that encourage us.

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I'm in search of the phone number to contact to speak to some consultant and pondering if they can be found in the weekend. I want to make payment arrangements and tried to on chat, having said that they advised me I must get in touch with. 

The several hours they've will not be Functioning very well with my do the job and caring for an elderly relative busy routine. I also chatted Nonetheless they informed me I should call in. 

I've manufactured numerous telephone phone calls, I have clicked on "Alternatively, you could Get hold of Telus customer service our TELUS Administration Group right here".  concluded the form, with no reaction, and finished A different sort on MyTelus in addition to go no response.

The TELUS workforce acknowledges that our function spans a lot of Territories and Treaty spots and we've been grateful for the normal Awareness Keepers and Elders that are with us currently, anyone who has gone prior to us plus the youth that encourage us.

I had been at last offered situation variety 21911243 and explained to that a manager would call me again in two hrs, which didn't take place. Instead, I had been knowledgeable which i necessary to hold out 24 several hours.